Privacy Policy Effective Date: 20.12.2024
At Fichtner Real Estate (“Company,” “we,” “our,” or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us, whether through our website, mobile applications, or offline communications.Please read this Privacy Policy carefully. By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide to us directly, including but not limited to:NameEmail addressPhone numberAddressIdentification documents (e.g., passport, Emirates ID) for certain transactionsPayment information when required for transactionsAny other information you provide when contacting us or signing up for our services.
1.2 Non-Personal Information
We may also collect non-personal information automatically, such as:IP addressBrowser type and versionDevice informationCookies and usage data to improve our services and user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:To provide and manage our real estate services.To communicate with you about property listings, consultations, and updates.To process transactions and send confirmations.To comply with legal obligations.To improve our website, mobile applications, and services.To send promotional and marketing materials (you can opt out at any time).
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:
Service Providers:
Third-party companies that help us deliver our services, such as payment processors, IT providers, and marketing platforms.
Legal Authorities: When required by law, regulation, or legal process.
Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be part of the transferred assets.
4. Your Data Protection Rights
Depending on your location, you may have the following rights:
Access: The right to request access to your personal data.
Correction: The right to request corrections to inaccurate or incomplete data.
Deletion: The right to request deletion of your data where applicable.
Objection: The right to object to the processing of your data for certain purposes.
Data Portability: The right to receive your data in a structured format and transfer it to another organization.To exercise these rights, please contact us at info@fichtnerrealestate.com.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. While we strive to protect your information, no method of transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. These may include:
Essential Cookies: Necessary for website functionality.
Analytics Cookies: To gather usage data and improve the website.
Advertising Cookies: To deliver tailored marketing.You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before submitting any personal information.
8. International Data Transfers
As a Dubai-based company, your information may be transferred to and processed in countries outside of your own, including countries that may not provide the same level of data protection. By using our services, you consent to such transfers.
9. Retention of Data
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of our services after any updates constitutes your acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Fichtner Real Estate
Email: info@fichtnerrealestate.com
Address: Marina Plaza | Dubai | United Arab Emirates
